About this policy

This policy explains how information is handled when you use Weight-Mate, including the optional Plus upgrade, and Weight-Mate Pro. Both apps are developed and provided by Andrew Roland.

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For privacy questions or requests, email support@andrewroland.net.

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Where I determine how and why personal information is processed, I am responsible for that processing as its data controller.

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Your information and my access to it

The apps handle the information you choose to record so they can provide their tracking features. Depending on the app and features you use, this includes weight and BMI records, body measurements, photos and medication records. These records may reveal information about your health.

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Your tracking records are held on your devices and in storage associated with your private Apple account. I cannot access the records in your private iCloud database or Apple Health. Using the apps does not give me access to that information.

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This is different from information you deliberately send to me, such as an email or screenshot supplied with a support request, and technical reports made available through Apple’s standard reporting facilities.

 

Weight-Mate and the Plus upgrade

Weight-Mate keeps app data on your device and uses a private iCloud database for cloud storage. The app uses your entries to maintain your records and provide its weight-tracking displays and calculations.

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If you purchase the Plus upgrade and grant the necessary Apple Health permissions, Weight-Mate also saves weight and body mass index (BMI) information to Apple Health through HealthKit. This Apple Health feature requires Plus and the in-app Apple Health option to be enabled. The current integration writes these records; it does not request permission to read your Apple Health history.

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Weight-Mate Pro

Weight-Mate Pro supports weight tracking, body measurement tracking, photos and injectable medication tracking. It syncs app data across your devices using your private iCloud database.

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Its Apple Health integration reads and writes weight, height, BMI and waist measurements, subject to the permissions you grant. With read permission, it can display relevant records saved by other sources in Apple Health. Apple Health history is managed separately from the app’s iCloud database.

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Body measurements, measurement photos, your optional profile photo, preferences and medication records are stored locally and synced using your private iCloud database. Waist measurements can therefore be held in both the app database and Apple Health. Some weight-related preferences, such as starting and target weight, and height settings are also included in the app’s synced preferences.

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Medication records can include a medication name, dose, injection sites, schedule, reminder settings and injection history with dates, sites and notes. They are not saved to Apple Health.

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The information you record is used to provide the relevant tracking features and to keep your records available across your devices. It is not made available to me through this syncing.

 

Apple Health and iCloud

Apple Health access is controlled through Apple’s permission settings. You can review and change the permissions you grant using Apple Health or your device settings.

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Revoking permission prevents the affected future access; it does not itself necessarily delete information already recorded. Apple Health and the app’s iCloud database are separate stores, so their records need to be managed accordingly.

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Apple operates these services under its own terms and privacy information. For details about Apple’s handling of information, see Apple’s Privacy Policy.

 

Photos, reminders and widgets

If you choose to add a photo, the app uses the image you select or take for the relevant profile or measurement feature. Camera access requires your permission.

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If you enable reminders, Weight-Mate Pro schedules notifications on your device. Medication reminders can show the medication name, dosage and suggested injection site. Notification previews may be visible to other people who can see your device, depending on your notification settings.

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If you add a Weight-Mate Pro widget, it can display weight and progress information. The app keeps a local shared copy of the values needed by the widget. Control where the widget appears and notification visibility through your device settings.

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Moving from Weight-Mate to Weight-Mate Pro

Weight-Mate creates a local migration snapshot in storage shared with Weight-Mate Pro. This can contain weight history, height, starting and target weight, and preferences so Pro can import them. This shared storage is on your device; it is not a developer-operated server. Migration copies are separate from the active tracking records.

 

Purchases

Purchases and restoration of purchases are handled through Apple’s App Store services. The apps use purchase and entitlement information supplied by Apple to enable paid features. The apps do not collect your payment-card details.

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Advertising, analytics and crash reporting

Neither app contains advertising or uses a third-party advertising or analytics service beyond Apple’s own facilities.

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Both apps use standard crash reporting supplied by Apple. I have not added a separate custom crash-reporting system. Depending on your Apple sharing settings and Apple’s reporting processes, Apple may make technical diagnostic reports available to me to help identify and fix app faults.

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Apple determines the contents and availability of its standard reports. Access to these reports does not give me access to the tracking records in your private iCloud database or Apple Health. You can review Apple’s diagnostic-sharing options in your device settings.

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Support emails

If you email support@andrewroland.net, I receive your email address, message and any attachments you choose to send. I use this information to answer your query and investigate the issue you report.

 

The support address, support@andrewroland.net, uses my own domain. Its email service is hosted by Google, which processes support messages as part of providing that service. See Google’s Privacy Policy for information about its processing.

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Support emails are retained for 90 days after your query is closed, after which they are deleted from the support mailbox. Removal from the mailbox is distinct from any residual copies retained under Google’s applicable backup and deletion processes.

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Please avoid including health records, photos or medication details unless they are necessary to explain the problem. You can redact screenshots before sending them. The contents of a support message are accessible to me even though the private records inside the apps are not.

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Deleting your records

Weight-Mate: deleting weight history removes the app’s own records. It does not delete weight or BMI entries previously saved to Apple Health. Manage those separately in Apple Health. The history screen retains the final weight entry; the settings screen provides a control to delete all weigh-in data.

 

Weight-Mate Pro: you can delete body measurements, photos, medications and injection records using the relevant app controls. Deleting a medication also removes its associated injection records and cancels its reminders on the device performing the deletion. Changes to the app database are intended to sync through iCloud when syncing is available; other devices may not update immediately.

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Deleting a weight entry through Pro requests deletion from Apple Health. It does not also delete the corresponding BMI entry. Deleting a waist measurement from the app also attempts to remove the associated Apple Health waist record, but these are separate operations and a Health deletion can fail. Check Apple Health separately when you want to remove those records.

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Apple Health permits an app to delete only records that app originally saved. Records from another app or source must be managed through Apple Health or the originating app.

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Local migration snapshots and widget values are separate copies and are not necessarily cleared immediately when you delete a tracking entry. Removing an app should not be assumed to delete its iCloud records, Apple Health entries, shared local storage or backups. Copies you have independently saved or shared also need to be managed separately.

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Because I cannot access your private app records, I cannot retrieve or erase them remotely on your behalf. Contact me if you need help using the relevant controls.

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Retention

Your private tracking history remains available through the app’s storage until you remove it using the applicable app or Apple controls. Storage and backup copies maintained by Apple are subject to Apple’s own service settings and retention processes.

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The retention period for support correspondence is 90 days after the query closes. The availability of standard reports in Apple’s developer services is governed by Apple’s reporting processes.

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Your choices and rights

You choose the information you enter and the Apple Health permissions you grant. Features that depend on particular records or permissions cannot operate fully without them.

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Depending on applicable law and the circumstances, you may have rights to access, correct, delete or receive a portable copy of personal information, or to restrict its processing. Where processing relies on consent, you may withdraw that consent without affecting the lawfulness of processing before withdrawal.

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Where processing relies on legitimate interests, you may object to it.

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To make a request concerning information I hold, such as support correspondence, email support@andrewroland.net. For records held only in your private Apple storage, I can help explain the controls, but I cannot obtain those records from your account.

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You may also complain to your local data protection authority. In the UK, this is the Information Commissioner’s Office.

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Security

The apps use Apple’s private-account storage services. Support correspondence is handled through Gmail. Protect access to your devices and Apple account, and take care when sharing records or screenshots.

No electronic storage or transmission method can be guaranteed completely secure.

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Website and external services

This policy covers the apps and the support handling described above. It does not make a claim that visiting andrewroland.net is free from website logs or cookies. Website hosting and cookie practices are separate from the apps’ private record storage.

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When you use an external service linked from an app or this policy, that service’s own privacy information also applies.

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Changes to this policy

I will update this policy when relevant features or data practices change and show the revised date above. Where required, I will provide additional notice of material changes and obtain any necessary consent before beginning a new use of information.

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Contact

Andrew Roland
Email: support@andrewroland.net